The Fundamentals of Collaboration by Design: You and Your Outcomes (REGISTRATION CLOSED)


(Registration is now closed for this module, 2017 dates will be announced soon!) 

This 3-day course begins with the one-day Core Module: Collaboration by Design. Those who have already taken this module will join 01-02 November to explore:

·      Checking in with Ourselves: Preferences, Ethics, Values and Competencies
·      Articulating Intelligent Outcomes (Against Which to Measure Success)
·      Designing Powerful, Purposeful Questions (Questions as Interventions, Anytime)
·      Process and Agenda Design Clinic

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31 OCTOBER: THE CORE MODULE

Does your work involve convening people for purposeful collaboration? Would you like to more effectively and efficiently achieve the desired outcomes from processes involving groups of people working together? Do these outcomes include the required outputs, as well as inter-institutional and inter-personal relationships important for the future? 

As the foundation of the Bright Green Learning Academy, this core module will help you strengthen your skills and competencies to better design and run collaborative processes, workshops and meetings. It will explore the key competencies expected of a collaborative process manager throughout all stages of the process.  You will identify your personal behavioural preferences and the impact they have on you as a process facilitator.  You will generate personalized strategies for further strengthening your facilitation practice.  Using a methodology tried, tested and continuously improved, you will learn what process facilitation is and what it is not; its role and value.  And you will learn the difference between facilitation and moderation; between facilitator and moderator. You will practice collaborative process facilitation – from agenda and activity design, to in-session small group work.  Additionally you will receive feedback from your peers and trainers, advising on your strengths and providing suggestions for improvement. Your assumptions about what is possible in a given context may well be challenged!

Whether interacting with internal teams or groups of external experts, you will use what you learn everyday in your job.  Not only will you have increased skills and confidence when officially ‘facilitating’; you will also find value in informal contexts as you become increasingly aware of the importance of generating both required outputs and relationships for future success, and of how to achieve this.

Before the one-day module there is some light pre-course reading and short preparatory exercises. Then during our day together we use many interactive collaboration and facilitation methodologies, ensuring the learning experience is highly interactive, experiential and reflective.  As active participants, we will tap into your expertise and that of your peers, complementing this with that of the module trainers, from years of practice in many diverse contexts.

Applying what you have learned, you will more effectively and efficiently achieve desired outcomes from processes involving groups of people working together.  And you will be more self-aware and able to use this to your own advantage as well as that of the teams, groups and organizations with which you work.

01-02 NOVEMBER:
CHECKING IN WITH OURSELVES: PREFERENCES, ETHICS, VALUES AND COMPETENCIES

How is who you are affecting your professional practice? What are your behavioural preferences? And how are they manifesting in the way you collaborate and facilitate work with others? 

We can be extrovert or introvert; we can be thinkers or feelers; we can be debaters or peace-keepers; and so on. What is key is that we know who we are, and that we have strategies in place to ensure that who we are affects our professional practice… for the good. 

With reference to the diversity of diagnostic tools and assessments that you may have engaged with prior to the training, we explore these questions.  And we help you develop customized strategies to strengthen your practice - using your personal preferences to the full where they strengthen your practice and managing them where they entail risks to the best outcome of your meeting, workshop or collaborative process.

ARTICULATING INTELLIGENT OUTCOMES (AGAINST WHICH TO MEASURE SUCCESS)

What are the desired outcomes from the collaborative processes you are facilitating?  What ‘hard’ outcomes and outputs are you looking for (such as decisions taken, a strategic action plan, a partnership agreement, key items prioritized, a written vision statement, a letter to policy makers)?  What ‘soft’ outcomes (such as sense of commitment, enthusiasm and energy for going forward, improved relationships among group participants)?

Rarely is due attention given to both the desired hard and soft outcomes, and it is rarer still to see these articulated intelligently.  And yet without all of the desired outcomes clearly stated and prioritized, how can you design processes to achieve them, and how can you measure success?  With reference to case material, this module explores the importance of articulating intelligent outcomes; how to do so; and how to then design for success!

DESIGNING PURPOSEFUL, POWERFUL QUESTIONS (QUESTIONS AS INTERVENTIONS, ANYTIME!)

What are the impacts of the questions you ask?  How can purposeful, carefully-crafted questions help you achieve your desired outcomes?  And how can ill-thought through questions really hinder a process? 

We believe that facilitating collaboration is all about asking great questions.  You can know all the technologies and methodologies ‘in the book’, but it’s the questions you ask that make them powerful and purposeful, or not! 

In this module, we consider the role and power of questions in collaborative working.  We analyze questions:  What data does it seek? What could be the impact of the question on the group? What might this tell you about the convener, facilitator or host’s assumptions? What are some variations on this question that might achieve different goals? We co-create a checklist of questions to ask yourself to ensure you’re crafting great questions in the future.  And of course we practice refining this art!

PROCESS AND AGENDA DESIGN CLINIC

Seeking and sharing design advice / coaching on designs-in-progress!

Would you like some one-to-one coaching and advice on the design of your collaborative processes and agendas? 

Having been approached by many participants in our courses for this service, we decided to design it into our training weeks.  Bring your design to the session and receive real-time coaching and advice from the Academy trainers and fellow participants.

This 3 day course is 6 learning units (4 if you've already taken the core module).